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_{^{Safe online shopping starts here}}

^{The Distance Selling Regulations}

Online retailers must:

• offer clear information about goods and services up front
• give written confirmation of purchases
• offer a 'cooling off' period where you can cancel for any reason within 7 days of receipt of goods and still get a full refund
• offer a full refund if goods don't arrive by the date agreed (or within 30 days if no date was agreed).

^{The Sale of Goods Act}

Goods you buy must:

• be safe and of satisfactory quality
• not be damaged or defective (unless this was pointed out in advance)
• be fit for the purpose
• be as described by the seller
• last for a reasonable length of time